ICDD Databases and Windows 10 

ICDD DATABASE WITH WINDOWS 10 UPDATE – SOFTWARE PATCH PROGRAMS NOW AVAILABLE

New Windows 10 Computer
ICDD database releases 2010 to 2015 will work on NEW computers with Windows 10.

Please note: Re-installing previously registered databases onto a new Windows 10 computer will require you to reregister your database. See registration information below.

Upgrading Your Computer with an Installed ICDD Database

ICDD has made available a two-step soft ware patch for customers that plan to update their computer with an installed ICDD database to Windows 10. PLEASE READ THE IMPORTANT INFORMATION BELOW BEFORE UPGRADING YOUR COMPUTER TO WINDOWS 10.

If you are upgrading your computer from Windows 7 or Windows 8/8.1 to Windows 10, and the computer currently has an installed ICDD database, you will need to run ICDD's two-step patch programs. Both patch programs must be run (one before upgrading and one aft er upgrading) to ensure that your ICDD database (Release 2010 – Release 2015) will continue to work after you have upgraded.

Step 1: The first patch program (ICDD_1_Windows10_PrePatch.exe) must be run using an account with administrative privileges before upgrading to Windows 10.

Step 2: The second patch program (ICDD_2_Windows10_PostPatch.exe) must be run using an account with administrative privileges after upgrading to Windows 10.

Please note: If the first patch program is not run before upgrading to Windows 10, then you will have to re-install your PDF database using the original installation disc(s) and re-register.

Reinstallation and Registration Information

In order to reinstall your database, you must have your original or back-up product CDs/DVDs on hand before proceeding. Once you have installed your database, you will need to re-register your database. ICDD will issue a new key for the remainder of your license term. A registration key will be issued within 48 hours (Monday through Friday) of receipt of your information. If you have not heard from us within 48 hours, kindly fax us your registration (610.325.9823) noting that it is a second request or call us at 610.325.9814. Please review the following information regarding registration.

Product Releases 2014 - 2015

How to Obtain a Full License

1. Run the Product Software:
   Windows Vista®/7 users: Click Start > All Programs > ICDD "Product" > Product Name
   Windows® 8/8.1 users: Press the Windows® logo key for the "Start" screen, then click the tile    labeled "Product Name".
2. Select the menu item: Help > Registration
3. Click the button: Apply for License Key
4. Fill out all the information required and send it to ICDD. You can send the information by the web (preferred), e-mail, fax, or mail.

Registration Key

When ICDD receives your information, ICDD will create a registration key for your full license and send it to you. The registration information consists of three entries: your User Name, your Institution and a registration key.

1. Run the Product Software:
   Windows Vista®/7 users: Click Start > All Programs > ICDD "Product > Product Name
   Windows® 8/8.1 users: Press the Windows® logo key for the "Start" screen, then click the tile    labeled "ICDD Product".
2. Select the menu item: Help > Registration
3. Click the button: Enter License Key
4. Enter your User Name, Institution and registration key in their respective text boxes. These entries are case sensitive, therefore you should verify the information you enter.
5. Click: OK. You now have registered access to "ICDD Product" for the remainder of your license period. If you have purchased a license for SIeve or SIeve+, you will also have access to SIeve or SIeve+.

Product Releases 2010 – 2013

How to Obtain a Full License

1. Run the Registration Wizard:
• Click Start
• All Programs
• ICDD "Product Name"
• Register ICDD Product
2. Select: Obtain a registration key for your product from ICDD.
3. Click: Next. Fill out all the information required and send it to ICDD. You can send the information by the web (preferred), e-mail, fax, or mail.

Registration Key

When ICDD receives your information, ICDD will create a registration key for your full license and send it to you. The registration information consists of three entries: your User Name, your Institution and a registration key. You must input these three entries by re-entering the registration wizard. It is necessary to enter this information exactly as given.

1. Run the Registration Wizard.
2. Select: Enter a registration key obtained from ICDD.
3. Click: Next.
4. Enter your User Name, Institution and registration key in their respecti ve text boxes. These entries may be case sensiti ve, therefore you should verify the information you enter.
5. Click: Next. You now have registered access to "ICDD Product" for the full license period. If you have purchased a license for SIeve or SIeve+, you will also have access to SIeve or SIeve+ for the remainder of your license term.

If you have any questions, please contact ICDD at info@icdd.com.