These downloads are only for existing customers with fully licensed databases and software corresponding to the specified product and release year. You must have administrative privileges to carry out any of these support correctives.

Structural Densities Patch
This update fixes a number of structural densities that were incorrect due to a formatting issue. Available for PDF-4+2015 and PDF-4 Minerals 2015.

Windows 10 Patch
ICDD has made available a two-step software patch for customers that plan to update their computer with an installed ICDD database to Windows 10.

Windows 7 Patch
This patch will update the following PDF products to work in Windows 7 (run this patch after PDF product installation):

  • PDF-2 Release 2005 to 2009
  • DDView 2005 to 2009
  • PDF-4+ 2008 to 2009
  • PDF-4 Minerals 2008 to 2009
  • WebPDF-4+ 2008 to 2009
  • PDF-4 Organics 2009 to 2010

Download the Windows 7 Patch

Java 7 Auto Update Issue
How to get your PDF product software working again if Java’s Auto Update removes your Java 6 Runtime Environment.

DDView 2006 to 2008 Software Update (for PDF-2)
This software update will fix an issue which causes the Preferences form to break when Java 1.6 Update 12 (or higher) is installed. Download this file to the 'Program Files\ICDD DDView <year>' folder and overwrite the old file.

Download DDView 2006 ( for PDF-2 2006
Download DDView 2007 ( for PDF-2 2007
Download DDView 2008 ( for PDF-2 2008

If you experience an "Open File - Security Warning" message when running these executables, uncheck "Always ask before opening this file", then click Run. Alternatively, right-click the executable in Windows Explorer and select Properties. Click the Unblock button and then click OK. You will no longer see this "Open File - Security Warning" message.

For technical support, please contact or call (610) 325-9814.