Downloads

These corrective downloads are only for existing customers with fully licensed databases and software corresponding to the specified product and release year.

NOTE: If you experience an "Open File - Security Warning" message when running these executables, uncheck "Always ask before opening this file", then click Run. Alternatively, right-click the executable in Windows Explorer and select Properties. Click the Unblock button and then click OK. You will no longer see this "Open File - Security Warning" message.

To determine which products you have, click on the Windows Start Menu, then select Programs. The Programs menu will contain a list of installed ICDD products, denoted by “ICDD” and the product name.

NOTE: You must have administrative privileges to carry out any of these Support Correctives.

Java 7 Update issue

How to get your PDF product software working again if Java’s autoupdater removes your Java 6 run time environment.

OEMStartup 2.2.3.4

(OEMStartup.dll 600kb)

Location: Place this file in ‘C:\Windows\SysWOW64’ for Windows 7 64-bit, otherwise ‘C:\Windows\System32’ for all other operating systems.
Purpose: If you are not experiencing any licensing problems, you will not need to download this file. Only download this file if instructed by ICDD technical support.

PDF SOFTWARE PATCH

PDF-4 (You must choose the Release Year that corresponds to your current installation).

ICDD DDView+ 2010 (4.10.0.6) for PDF-4+ 2010 (PLU2010.exe 19.8MB)
Location: Place this file in 'Program Files\ICDD PDF-4+ 2010' folder.
Purpose: This version will fix a bug where some simulated diffraction profiles were giving the error “Unobservable reflection” and would not display. This would happen when the combination of a low d-Spacing and wavelength (usually Cobalt, Iron, or Chromium) produced a 2θ value over 180°. Since a powder pattern cannot actually exist past 180°, DDView+ was reporting this error message.

WINDOWS 7 PATCH

ICDD W7Patch.exe for ICDD Products (products and release years listed below)
Location:
Download and run this executable on a Windows 7 computer after ICDD product installation.
Purpose: This patch will correctly set permissions for operating the following products on a PC with a Windows 7 operating system:

  • ICDD PDF-2 Release 2005 – ICDD PDF-2 Release 2009
  • ICDD DDView 2005 - ICDD DDView 2009
  • ICDD PDF-4 + 2008 - ICDD PDF-4+2009
  • ICDD PDF-4 Organics 2009 - ICDD PDF-4 Organics 2010
  • ICDD PDF-4 Minerals 2008 - ICDD PDF-4 Minerals 2009
  • ICDD WebPDF-4+2008 - ICDD WebPDF-4+2009

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PDF SOFTWARE PATCH

PDF-2 using DDView and ICDD SUITE (You must choose the Release Year that corresponds to your current installation).

ICDD DDView 2006 (4.6.3.13) for PDF-2 Release 2006 (DDVIEW2006.exe 17.7MB)
Location: Place this file in 'Program Files\ICDD DDView 2006' folder.
Purpose: This version will fix a problem which causes the Preferences form to break when Java 1.6.0_12 (or higher) is installed.

ICDD DDView 2007 (4.7.3.3) for PDF-2 Release 2007 (DDVIEW2007.exe 18.2MB)
Location: Place this file in 'Program Files\ICDD DDView 2007' folder.
Purpose: This version will fix a problem which causes the Preferences form to break when Java 1.6.0_12 (or higher) is installed.

ICDD DDView 2008 (4.7.3.4) for PDF-2 Release 2008 (DDVIEW2008.exe 12.8MB)
Location: Place this file in 'Program Files\ICDD DDView 2008' folder.
Purpose: This version will fix a problem which causes the SIeve Preferences form to be hidden when Java 1.6.0_12 (or higher) is installed.

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For install errors, please contact:
ICDD - support@icdd.com
(610)325-9814