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Downloads/Patches

These downloads are only for existing customers with fully licensed databases and software corresponding to the specified product and release year. You must have administrative privileges to carry out any of these support correctives.


ICDD software update available for all 2019 database products.

This software update contains minor bug fixes and improvements. Please contact support@icdd.com with your product serial number to receive the update.


Download the Windows 7 Patch

This software patch should be run after installing a PDF product Release 2009 and prior on a computer using Windows 7 or newer.


Windows 10 Patch

ICDD has made available a two-step software patch for customers that plan to update their computer with an installed ICDD database to Windows 10.
ICDD DATABASE WITH WINDOWS 10 UPDATE – SOFTWARE PATCH PROGRAMS NOW AVAILABLE

  • New Windows 10 Computer
    ICDD database releases 2010 to 2015 will work on NEW computers with Windows 10.
    Please note: Re-installing previously registered databases onto a new Windows 10 computer will require you to reregister your database. See registration information below.
  • Upgrading Your Computer with an Installed ICDD Database
    ICDD has made available a two-step software patch for customers that plan to update their computer with an installed ICDD database to Windows 10.
    PLEASE READ THE IMPORTANT INFORMATION BELOW BEFORE UPGRADING YOUR COMPUTER TO WINDOWS 10.

If you are upgrading your computer from Windows 7 or Windows 8/8.1 to Windows 10, and the computer currently has an installed ICDD database, you will need to run ICDD’s two-step patch programs. Both patch programs must be run (one before upgrading and one after upgrading) to ensure that your ICDD database (Release 2010 – Release 2015) will continue to work after you have upgraded.

Step 1: The first patch program (ICDD_1_Windows10_PrePatch.exe) must be run using an account with administrative privileges before upgrading to Windows 10.
Step 2: The second patch program (ICDD_2_Windows10_PostPatch.exe) must be run using an account with administrative privileges after upgrading to Windows 10.

Please note: If the first patch program is not run before upgrading to Windows 10, then you will have to re-install your PDF database using the original installation disc(s) and re-register.

See: http://www.icdd.com/index.php/registration-process/ for registration information.

 

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